Ahmet Hacikara
Papers
3
Total Citations
264
H-Index
3
About
Dr. Ahmet Hacikara is a leading voice in hospitality technology, whose research is shaping how the industry understands and adopts automation. His work focuses on the critical intersection of human-robot interaction, technology adoption, and service management within the hotel sector. Dr. Hacikara’s major contributions include a seminal global study on the factors driving hotel managers’ intentions to adopt robotic technologies, which has garnered over 135 citations and provides a foundational framework for industry decision-makers. He has further advanced the field by exploring the guest perspective, investigating how perceived risk and information security influence customer acceptance of service robots (76 citations), and how utilitarian and hedonic values drive behavioral intentions toward these technologies (53 citations). His research uniquely bridges the gap between managerial strategy and customer psychology, offering actionable insights for successful technology integration. With a rapidly growing body of highly cited work, Dr. Hacikara is establishing himself as a pivotal researcher in the future of smart hospitality and service automation.
Research Focus
Key Achievements
Top Papers
- 1
- 2
- 3