Mohammad Soliman
Papers
2
Total Citations
82
H-Index
2
About
Mohammad Soliman is a leading researcher at the intersection of tourism, hospitality, and emerging technology, with a primary focus on consumer behaviour toward service robots and the evolving dynamics of health and safety in travel. His work critically examines how automated systems—from hotel service robots to robot-delivered tourism services—are reshaping guest experiences and operational standards. In his highly cited 2024 study, “Pursuing the drivers of consumer behaviour toward service robots in the hotel industry” (49 citations), Soliman identifies the key psychological and contextual factors that drive or hinder guest acceptance of robotic staff. Building on this, his 2023 work (33 citations) directly addresses the post-COVID landscape, evaluating how heightened health consciousness and safety considerations influence visitor satisfaction and loyalty in robot-serviced environments. By bridging technology adoption theory with real-world pandemic-era concerns, Soliman provides actionable insights for industry practitioners and policymakers. His research is essential reading for scholars and students exploring the future of automated hospitality, demonstrating how technological innovation must align with evolving human needs to ensure both safety and memorable guest experiences.
Research Focus
Key Achievements
Top Papers
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