Papers
54
Total Citations
4,518
H-Index
33
About
Stanislav Ivanov is a pioneering researcher in the field of tourism and hospitality technology, whose work has fundamentally shaped our understanding of how artificial intelligence, robotics, and service automation are transforming the travel industry. Based at a leading institution in tourism studies, Ivanov has dedicated much of his career to examining the adoption of robots, artificial intelligence, and service automation (RAISA) technologies by hotels, travel agencies, and hospitality companies, establishing himself as one of the foremost authorities in this rapidly evolving domain. His most influential contributions include comprehensive cost-benefit analyses of RAISA adoption, extensive literature reviews spanning decades of robotics research, and empirical investigations into consumer and manager attitudes toward service robots — work that has collectively accumulated thousands of citations. His 2019 paper on adoption patterns alone garnered over 420 citations, reflecting the field's urgent need for rigorous scholarly grounding. Notably, Ivanov co-edited the first academic book examining RAISA in tourism from a social science perspective, a landmark achievement. His research also demonstrates timely responsiveness, exploring how service robots could facilitate physical distancing during the COVID-19 pandemic and addressing digital skills gaps across European tourism — cementing his reputation as both a visionary and a practically-minded scholar.
Research Focus
Key Achievements
Top Papers
- 1Adoption of robots and service automation by tourism and hospitality companies420 citations · 2019
- 2Progress on robotics in hospitality and tourism: a review of the literature395 citations · 2019
- 3
- 4Young Russian adults' attitudes towards the potential use of robots in hotels255 citations · 2018
- 5Robots in tourism: A research agenda for tourism economics230 citations · 2019
- 6Hotel managers’ perceptions towards the use of robots: a mixed-methods approach217 citations · 2020
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- 8Service robots as a tool for physical distancing in tourism203 citations · 2020
- 9The digital skills divide: evidence from the European tourism industry200 citations · 2021
- 10Perceived Appropriateness and Intention to Use Service Robots in Tourism177 citations · 2018