Papers
7
Total Citations
92
H-Index
5
About
Boyu Lin is a pioneering researcher at the intersection of robotics, ethics, and hospitality technology. Her work primarily explores the ethical implications and adoption dynamics of autonomous service robots (ASRs) in tourism and hospitality, alongside technical innovations in spherical robot control. Lin’s major contributions include empirically identifying eight key consumer-perceived ethical issues—such as privacy, security, and transparency—in hotel ASR use, and developing a validated ethical risk scale for service robots. Her mixed-methods studies on outdoor food delivery robots examine value-risk trade-offs from multiple stakeholder perspectives, offering actionable insights for industry adoption. With over 90 citations across her top papers, Lin’s 2023 study on consumers’ ethical perceptions of ASRs (34 citations) and her 2025 work on service robots and initial trust dynamics (23 citations) are particularly influential. Notably, she also contributes to robotics engineering, proposing an offset-free linear model predictive control for spherical robots and an amphibious robot with water surface self-stabilization. Lin’s interdisciplinary approach bridges technical design and ethical frameworks, making her a key voice in responsible robotics deployment.
Research Focus
Key Achievements
Top Papers
- 1Consumers’ Ethical Perceptions of Autonomous Service Robots in Hotels34 citations · 2023
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