Dhruv Grewal

Babson College, Florida State University, University of Bath, Tecnológico de Monterrey, Department of Commerce

论文数

16

总引用数

6,479

H-Index

13

关于

暂无简介。

研究焦点

Marketing16 · 6,479 次引用
Business16 · 6,479 次引用
Computer science12 · 5,030 次引用
Sociology7 · 3,762 次引用
Knowledge management5 · 3,684 次引用
Artificial intelligence5 · 3,404 次引用
Data science3 · 3,354 次引用
Service (business)8 · 2,739 次引用
Psychology4 · 2,528 次引用
Service provider3 · 2,523 次引用
Economics4 · 2,511 次引用
Marketing research2 · 2,303 次引用

主要成就

13
H 指数
16
论文
6,479
总引用数
405
篇均引用
🏆 最高被引论文
How artificial intelligence will change the future of marketing
2,300 次引用 · 2019
📈 最高产年份: 2019 (2 论文)
🤝 主要合作者: 31
🏛 所属机构: Babson College, Florida State University, University of Bath, Tecnológico de Monterrey, Department of Commerce

代表论文

  1. 1
    How artificial intelligence will change the future of marketing
    2,300 次引用 · 2019
  2. 2
    Domo Arigato Mr. Roboto
    1,237 次引用 · 2016
  3. 3
    Service Robots Rising: How Humanoid Robots Influence Service Experiences and Elicit Compensatory Consumer Responses
    1,098 次引用 · 2019
  4. 4
    The Future of Retailing
    1,037 次引用 · 2017
  5. 5
    Retail Branding and Customer Loyalty: an overview
    188 次引用 · 2004
  6. 6
    The Evolution and Future of Retailing and Retailing Education
    183 次引用 · 2018
  7. 7
    Frontline Cyborgs at Your Service: How Human Enhancement Technologies Affect Customer Experiences in Retail, Sales, and Service Settings
    146 次引用 · 2020
  8. 8
    Leveraging In-Store Technology and AI: Increasing Customer and Employee Efficiency and Enhancing their Experiences
    97 次引用 · 2023
  9. 9
    Retailing and emergent technologies
    86 次引用 · 2021
  10. 10
    Cobotic service teams and power dynamics: Understanding and mitigating unintended consequences of human-robot collaboration in healthcare services
    47 次引用 · 2024

主要合作者

MMMartin Mende5 篇合著论文ALAnne L. Roggeveen4 篇合著论文MLMaura L. Scott4 篇合著论文JVJenny van Doorn4 篇合著论文ISIlana Shanks3 篇合著论文AGAbhijit Guha3 篇合著论文JNJens Nordfält2 篇合著论文MLMichael Lévy2 篇合著论文SNStephanie Noble2 篇合著论文SBSabine Benoit2 篇合著论文JHJohn Hulland1 篇合著论文DMDominik Mahr1 篇合著论文MWMartin Wetzels1 篇合著论文JAJames Agarwal1 篇合著论文JAJ. Andrew Petersen1 篇合著论文RWRuud Wetzels1 篇合著论文THThomas H. Davenport1 篇合著论文GDGopal Das1 篇合著论文SHSteve Hamilton1 篇合著论文DKDinesh K. Gauri1 篇合著论文
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