Dominik Mahr

Maastricht School of Management, Maastricht University

Papers

18

Total Citations

1,226

H-Index

12

About

No biography available yet.

Research Focus

Computer science17 · 1,225 citations
Business14 · 920 citations
Marketing13 · 917 citations
Service (business)12 · 911 citations
Knowledge management10 · 891 citations
Psychology9 · 849 citations
Sociology5 · 814 citations
Artificial intelligence12 · 803 citations
Robot12 · 801 citations
Political science6 · 732 citations
Value (mathematics)4 · 722 citations
Originality3 · 592 citations

Key Achievements

12
H-Index
18
Papers
1,226
Total Citations
68
Avg Citations/Paper
🏆 Most Cited Paper
Service robots: value co-creation and co-destruction in elderly care networks
362 citations · 2018
📈 Most Prolific Year: 2025 (5 Papers)
🤝 Key Collaborators: 25
🏛 Institutions: Maastricht School of Management, Maastricht University

Top Papers

  1. 1
    Service robots: value co-creation and co-destruction in elderly care networks
    362 citations · 2018
  2. 2
    Value of social robots in services: social cognition perspective
    217 citations · 2019
  3. 3
    Mitigating loneliness with companion robots in the COVID-19 pandemic and beyond: an integrative framework and research agenda
    206 citations · 2020
  4. 4
    The service triad: an empirical study of service robots, customers and frontline employees
    142 citations · 2021
  5. 5
    Robotic Versus Human Coaches for Active Aging: An Automated Social Presence Perspective
    97 citations · 2019
  6. 6
    Customer comfort during service robot interactions
    70 citations · 2022
  7. 7
    The Robotic-Human Service Trilemma: the challenges for well-being within the human service triad
    26 citations · 2023
  8. 8
    Technologies in service communication: looking forward
    25 citations · 2022
  9. 9
    Do we think and feel Alike? field evidence on developing a shared reality when dealing with service robots
    18 citations · 2024
  10. 10
    Service robots and innovation: An ecosystem approach
    17 citations · 2024

Key Collaborators

GOGaby Odekerken‐Schröder13 shared papersMSMark Steins6 shared papersMČMartina Čaić4 shared papersMBMarc Becker4 shared papersRRRebekah Russell‐Bennett3 shared papersCPChelsea Phillips3 shared papersKMKars Mennens3 shared papersKLKate Letheren2 shared papersFMFrank Mathmann2 shared papersTRTiziana Russo Spena1 shared papersARAndrea Ruggiero1 shared papersRDRamon Daniëls1 shared papersKMKars Mennens1 shared papersGOGaby Oderkerken-Schröder1 shared papersRBRoman Briker1 shared papersJHJisu Huh1 shared papersPKPraveen K. Kopalle1 shared papersJAJoão Avelino1 shared papersJVJenny van Doorn1 shared papersABAlexandre Bernardino1 shared papers
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