Paul G. Patterson

UNSW Sydney

Papers

4

Total Citations

2,737

H-Index

4

About

No biography available yet.

Research Focus

Computer science4 · 2,737 citations
Marketing4 · 2,737 citations
Business4 · 2,737 citations
Service (business)4 · 2,737 citations
Knowledge management3 · 2,695 citations
Artificial intelligence3 · 2,665 citations
Robot3 · 2,665 citations
Service design2 · 2,623 citations
Service provider2 · 2,623 citations
Process management2 · 2,154 citations
Robotics1 · 2,082 citations
Software deployment1 · 2,082 citations

Key Achievements

4
H-Index
4
Papers
2,737
Total Citations
684
Avg Citations/Paper
🏆 Most Cited Paper
Brave new world: service robots in the frontline
2,082 citations · 2018
📈 Most Prolific Year: 2020 (2 Papers)
🤝 Key Collaborators: 8
🏛 Institutions: UNSW Sydney

Top Papers

  1. 1
    Brave new world: service robots in the frontline
    2,082 citations · 2018
  2. 2
    Service robots, customers and service employees: what can we learn from the academic literature and where are the gaps?
    541 citations · 2020
  3. 3
    Customer acceptance of frontline service robots in retail banking: A qualitative approach
    72 citations · 2021
  4. 4
    Service Robots, Customers, and Service Employees: What Can We Learn from the Academic Literature and Where are the Gaps?
    42 citations · 2020

Key Collaborators

AMAntje Martins3 shared papersVNVinh Nhat Lu3 shared papersWHWerner H. Kunz3 shared papersTGThorsten Gruber3 shared papersJWJochen Wirtz3 shared papersSPStefanie Paluch3 shared papersAAAmelia Amelia1 shared papersCMChristine Mathies1 shared papers
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