Marc Becker

Maastricht School of Management, Maastricht University

Papers

5

Total Citations

145

H-Index

4

About

No biography available yet.

Research Focus

Marketing5 · 145 citations
Business5 · 145 citations
Computer science5 · 145 citations
Service (business)4 · 139 citations
Artificial intelligence4 · 139 citations
Robot4 · 139 citations
Service design2 · 119 citations
Knowledge management2 · 119 citations
Human–computer interaction3 · 90 citations
Psychology3 · 73 citations
Process management2 · 72 citations
Service robot2 · 72 citations

Key Achievements

4
H-Index
5
Papers
145
Total Citations
29
Avg Citations/Paper
🏆 Most Cited Paper
Customer comfort during service robot interactions
70 citations · 2022
📈 Most Prolific Year: 2024 (3 Papers)
🤝 Key Collaborators: 9
🏛 Institutions: Maastricht School of Management, Maastricht University

Top Papers

  1. 1
    Customer comfort during service robot interactions
    70 citations · 2022
  2. 2
    Emotional communication by service robots: a research agenda
    49 citations · 2022
  3. 3
    Do we think and feel Alike? field evidence on developing a shared reality when dealing with service robots
    18 citations · 2024
  4. 4
    I Care That You Don’t Share: Confidentiality in Student-Robot Interactions
    6 citations · 2024
  5. 5
    Introducing the Service Robot Innovation Canvas
    2 citations · 2024

Key Collaborators

DMDominik Mahr4 shared papersGOGaby Odekerken‐Schröder4 shared papersMSMark Steins2 shared papersRBRoman Briker1 shared papersCPChelsea Phillips1 shared papersRRRebekah Russell‐Bennett1 shared papersEEEmir Efendić1 shared papersFMFrank Mathmann1 shared papersKMKars Mennens1 shared papers
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