Chelsea Phillips

Queensland University of Technology, Maastricht University

Papers

3

Total Citations

41

H-Index

2

About

No biography available yet.

Research Focus

Service (business)3 · 41 citations
Business3 · 41 citations
Marketing3 · 41 citations
Computer science3 · 41 citations
Knowledge management2 · 39 citations
Process management2 · 28 citations
Service design1 · 26 citations
Service provider1 · 26 citations
Qualitative research1 · 26 citations
Social science1 · 26 citations
Sociology1 · 26 citations
Thematic analysis1 · 26 citations

Key Achievements

2
H-Index
3
Papers
41
Total Citations
14
Avg Citations/Paper
🏆 Most Cited Paper
The Robotic-Human Service Trilemma: the challenges for well-being within the human service triad
26 citations · 2023
📈 Most Prolific Year: 2023 (1 Papers)
🤝 Key Collaborators: 6
🏛 Institutions: Queensland University of Technology, Maastricht University

Top Papers

  1. 1
    The Robotic-Human Service Trilemma: the challenges for well-being within the human service triad
    26 citations · 2023
  2. 2
    Service robot–employee task allocation strategies: well-being within the intrusion challenge
    13 citations · 2025
  3. 3
    Introducing the Service Robot Innovation Canvas
    2 citations · 2024

Key Collaborators

DMDominik Mahr3 shared papersGOGaby Odekerken‐Schröder3 shared papersRRRebekah Russell‐Bennett2 shared papersKLKate Letheren2 shared papersMSMark Steins1 shared papersMBMarc Becker1 shared papers
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