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About

Manish Mohan Baral is a prolific researcher whose work sits at the dynamic intersection of robotics, technology adoption, and service industries. His scholarship has made significant contributions to understanding how service robots and automation are transforming hospitality, tourism, and healthcare sectors — fields that have faced mounting pressure to innovate, particularly in the wake of the COVID-19 pandemic. Baral's most influential work, "Service robots are an option for contactless services due to the COVID-19 pandemic in the hotels" (2021, 58 citations), emerged at a critical moment, offering timely insights into how the hospitality industry could leverage robotic solutions to ensure safety and continuity. This was complemented by his systematic literature review on service robots in hospitality and tourism (2023, 41 citations), employing the rigorous SPAR-4-SLR framework to map the field and chart future research directions. His exploration extends into healthcare, where his review on humanoid robots (2022, 30 citations) highlights the transformative potential of collaborative robots in supporting medical professionals. Together, these works — accumulating nearly 130 citations — position Baral as an emerging authority in service robotics research, offering valuable frameworks for scholars and practitioners navigating the future of human-robot interaction across industries.