Hyounae Min

California State Polytechnic University, Collins College

Papers

5

Total Citations

180

H-Index

3

About

No biography available yet.

Research Focus

Robot5 · 180 citations
Business4 · 179 citations
Computer science4 · 179 citations
Social psychology4 · 179 citations
Psychology4 · 179 citations
Artificial intelligence3 · 160 citations
Tourism2 · 159 citations
Hospitality2 · 159 citations
Political science2 · 159 citations
Hospitality industry2 · 159 citations
Public relations2 · 159 citations
Service robot2 · 157 citations

Key Achievements

3
H-Index
5
Papers
180
Total Citations
36
Avg Citations/Paper
🏆 Most Cited Paper
How Sincere is an Apology? Recovery Satisfaction in A Robot Service Failure Context
140 citations · 2021
📈 Most Prolific Year: 2025 (3 Papers)
🤝 Key Collaborators: 6
🏛 Institutions: California State Polytechnic University, Collins College

Top Papers

  1. 1
    How Sincere is an Apology? Recovery Satisfaction in A Robot Service Failure Context
    140 citations · 2021
  2. 2
    Information transparency, privacy concerns, and customers' behavioral intentions regarding AI-powered hospitality robots: A situational awareness perspective
    19 citations · 2025
  3. 3
    Kicking the robots: the roles of transformational leadership and fear on service robot risk awareness and robot abuse relationship
    17 citations · 2024
  4. 4
    Enhancing customer perceived control and trust through data privacy choices in interactions with service robots
    3 citations · 2025
  5. 5
    Crossing the innovation chasm: when and how to deploy service robots and facilitate customer adoption at restaurants
    1 citations · 2025

Key Collaborators

YHYaou Hu4 shared papersJSJie Sun1 shared papersNSNa Su1 shared papersCSCass Shum1 shared papersHYHeyao Yu1 shared papersZHZhaoli He1 shared papers
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