Cass Shum

University of Nevada, Las Vegas

Papers

3

Total Citations

189

H-Index

3

About

No biography available yet.

Research Focus

Business3 · 189 citations
Psychology3 · 189 citations
Social psychology3 · 189 citations
Marketing2 · 172 citations
Political science2 · 172 citations
Public relations2 · 172 citations
Applied psychology2 · 135 citations
Transformational leadership2 · 135 citations
Hospitality industry1 · 118 citations
Empirical research1 · 118 citations
Service (business)1 · 118 citations
Knowledge management1 · 118 citations

Key Achievements

3
H-Index
3
Papers
189
Total Citations
63
Avg Citations/Paper
🏆 Most Cited Paper
Robots can’t take my job: antecedents and outcomes of Gen Z employees’ service robot risk awareness
118 citations · 2022
📈 Most Prolific Year: 2024 (2 Papers)
🤝 Key Collaborators: 8
🏛 Institutions: University of Nevada, Las Vegas

Top Papers

  1. 1
    Robots can’t take my job: antecedents and outcomes of Gen Z employees’ service robot risk awareness
    118 citations · 2022
  2. 2
    “I was so scared I quit”: Uncanny valley effects of robots’ human-likeness on employee fear and industry turnover intentions
    54 citations · 2024
  3. 3
    Kicking the robots: the roles of transformational leadership and fear on service robot risk awareness and robot abuse relationship
    17 citations · 2024

Key Collaborators

HYHeyao Yu2 shared papersZHZhaoli He2 shared papersJSJie Sun2 shared papersHJHyun Jeong Kim1 shared papersMAMichelle Alcorn1 shared papersHMHyounae Min1 shared papersJRJennifer R. Calhoun1 shared papersEDEka Dıraksa Putra1 shared papers
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