Max Robotics — Global Service Robot Directory + US Certification

About

Annica Kristoffersson is a prominent researcher in human-robot interaction (HRI), with a particular focus on mobile robotic telepresence (MRP) and robot-assisted care for elderly populations. Her most influential contribution, a comprehensive 2013 review of mobile robotic telepresence systems, has accumulated 371 citations and remains a foundational reference in the field, mapping how video conferencing technologies integrated with mobile robots can foster social connection across distances. Much of her work has centered on the Giraff telepresence platform, explored extensively through the EU-funded ExCITE project, where she investigated real-world deployment over 42 months to assess robustness and practical viability in eldercare settings. Kristoffersson has consistently bridged technical development with human-centered evaluation, examining how pilots experience MRP systems, how health professionals perceive telepresence robots, and how elderly users sense safety and security during interactions. Her 2023 taxonomy of factors influencing perceived safety in HRI reflects her evolving interest in the psychological dimensions of robot acceptance. Additionally, she has explored social robots as motivational coaches in training contexts, broadening her impact across HRI domains. Her body of work makes her an essential voice for researchers and practitioners designing socially responsible robotic systems.