Li Xiao

Fudan University

Papers

1

Total Citations

343

H-Index

1

About

No biography available yet.

Research Focus

Artificial intelligence1 · 343 citations
Business1 · 343 citations
Computer science1 · 343 citations
Customer advocacy1 · 343 citations
Customer retention1 · 343 citations
Knowledge management1 · 343 citations
Marketing1 · 343 citations
Process management1 · 343 citations
Robot1 · 343 citations
Robotics1 · 343 citations
Service (business)1 · 343 citations
Service quality1 · 343 citations

Key Achievements

1
H-Index
1
Papers
343
Total Citations
343
Avg Citations/Paper
🏆 Most Cited Paper
Robotics for Customer Service: A Useful Complement or an Ultimate Substitute?
343 citations · 2019
📈 Most Prolific Year: 2019 (1 Papers)
🤝 Key Collaborators: 1
🏛 Institutions: Fudan University

Top Papers

  1. 1
    Robotics for Customer Service: A Useful Complement or an Ultimate Substitute?
    343 citations · 2019

Key Collaborators

VKV. Kumar1 shared papers
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