HyeRyeon Lee
Papers
1
Total Citations
3
H-Index
1
About
HyeRyeon Lee is a rising scholar in hospitality and service technology, with a focused research agenda on the intersection of human-robot interaction, gender dynamics, and luxury service contexts. Her most-cited work, "Ready for Robot Assistance? Exploring Gender Influences on Service Robot Adoption in Luxury vs. Economy Hotels" (2023), makes a significant contribution by revealing how customer gender and hotel tier jointly shape acceptance of robotic service agents—a critical insight for an industry rapidly automating post-pandemic. Though early in her career, Lee’s research has already garnered attention for its practical implications, helping hoteliers design robot-assisted services that resonate with diverse guest segments. By bridging technology adoption theory with real-world hospitality challenges, she provides actionable frameworks for balancing automation with personalized guest experience. Lee’s work is essential reading for researchers and practitioners navigating the delicate integration of AI and robotics in service environments, particularly where luxury branding and customer identity intersect.
Research Focus
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Top Papers
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