OTHER
Preference for robot service or human service in hotels? Impacts of the COVID-19 pandemic
Seongseop Kim, Jungkeun Kim, Frank Badu‐Baiden, Marilyn Giroux, Youngjoon Choi
- Year
- 2020
- Citations
- 543
Keywords
PreferencePandemicTourismCoronavirus disease 2019 (COVID-19)BusinessService (business)SalientService robotMarketingRobot
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