Huiying Du
Papers
1
Total Citations
23
H-Index
1
About
Dr. Huiying Du is a pioneering researcher at the intersection of artificial intelligence and hospitality, with a primary focus on understanding consumer behavior toward emerging service technologies. Her most-cited work, "Artificial intelligence in hospitality services: examining consumers’ receptivity to unmanned smart hotels" (2024, 23 citations), makes a significant contribution by investigating the psychological and contextual factors that influence guests' willingness to embrace fully automated, robot-staffed hotels. This research is particularly timely as the hospitality industry rapidly adopts AI-driven solutions, and Du’s findings offer crucial insights for hotel operators and technology developers seeking to design consumer-friendly unmanned experiences. By bridging the gap between technological innovation and human acceptance, Du’s work helps shape the future of service delivery in a sector traditionally defined by human interaction. Her research not only advances academic understanding of AI adoption in hospitality but also provides practical guidance for industry stakeholders navigating this transformative shift. With her focus on consumer receptivity, Du is establishing herself as a key voice in the ongoing dialogue about how artificial intelligence can be integrated into service environments in ways that are both efficient and appealing to guests.
Research Focus
Key Achievements
Top Papers
- 1