Michelle Alcorn
Papers
1
Total Citations
118
H-Index
1
About
Dr. Michelle Alcorn is a leading voice in the evolving intersection of organizational behavior and emerging technology, with a primary focus on how automation reshapes the modern workforce. Her research investigates the psychological and managerial dynamics of human-robot interaction, particularly the phenomenon of "service robot risk awareness" among younger employees. In her most cited work, "Robots can’t take my job" (118 citations), Alcorn applies the Social Amplification of Risk Framework to explore how Gen Z employees perceive the threat of automation in the hospitality industry. Critically, she demonstrates that transformational leadership can buffer the negative effects of this risk perception, offering practical strategies for managers navigating technological disruption. This study provides a nuanced counterpoint to techno-pessimism, revealing that leadership style, not just job type, determines employee resilience. Alcorn’s contributions are vital for students and practitioners seeking to understand the human side of automation, showing that the future of work depends as much on empathetic management as on technological adoption. Her work is increasingly cited in both management and robotics ethics literature.
Research Focus
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