Tae-Kyung Kim

Kwangwoon University

Papers

2

Total Citations

150

H-Index

2

About

No biography available yet.

Research Focus

Service (business)2 · 150 citations
Computer science2 · 150 citations
World Wide Web2 · 150 citations
Business2 · 150 citations
Marketing2 · 150 citations
Interactive kiosk1 · 86 citations
Chatbot1 · 86 citations
Psychology1 · 86 citations
Knowledge management1 · 86 citations
Novelty1 · 86 citations
Affect (linguistics)1 · 86 citations
Automation1 · 64 citations

Key Achievements

2
H-Index
2
Papers
150
Total Citations
75
Avg Citations/Paper
🏆 Most Cited Paper
How does an Intelligence Chatbot Affect Customers Compared with Self-Service Technology for Sustainable Services?
86 citations · 2020
📈 Most Prolific Year: 2020 (1 Papers)
🤝 Key Collaborators: 5
🏛 Institutions: Kwangwoon University

Top Papers

  1. 1
    How does an Intelligence Chatbot Affect Customers Compared with Self-Service Technology for Sustainable Services?
    86 citations · 2020
  2. 2
    Robots, artificial intelligence, and service automation (RAISA) in hospitality: sentiment analysis of YouTube streaming data
    64 citations · 2022

Key Collaborators

YYYerin Yhee1 shared papersNCNamho Chung1 shared papersHJHwirim Jo1 shared papersCKChulmo Koo1 shared papersTUTaehyee Um1 shared papers
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