How humans behave and evaluate a social robot in real-environment settings

Abstract

Behavioral analysis has proven to be an important method to study human-robot interaction in real-life environments providing highly relevant insights for developing new theoretical and practical models of appropriate social robot design. In this paper we describe our approach to study human-robot interaction by combining human behavioral analysis with robot evaluation results. The approach is exemplified by a case study performed with a social robot receptionist in real-life settings. Our preliminary results are encouraging, as many behavior categories could be successfully related to certain evaluation patterns. With our analysis we hope to add a useful contribution to social-robotic design concerning user modeling issues and evaluation predictions.