User Validation Study of a Social Robot for Use in Hospital Wards

Abstract

For robots to play an increased role in healthcare settings, the understanding on nurse-patient human-centric interactions in their unique scenario-based setting is crucial for Human-Robot Interaction (HRI) design. We aim to investigate HRI design for a robot to perform nursing tasks in hospitals. The robot's personality is designed with animated eyes, voice with local accent and contextual phrases with politeness to mimic nurse's behavior as they engage with patients. The study was designed with scenario-based use cases focusing on user-centric and task-centric HRI components.