Purchasing

Service Robots Rising: How Humanoid Robots Influence Service Experiences and Elicit Compensatory Consumer Responses

Martin Mende, Maura L. Scott, Jenny van Doorn, Dhruv Grewal, Ilana Shanks

Citations: 1098 • 2019

Robotic Process Automation in purchasing and supply management: A multiple case study on potentials, barriers, and implementation

Christian Flechsig, Franziska Anslinger, Rainer Lasch

Citations: 195 • 2021

Designing a Better Shopbot

Alan L. Montgomery, Kartik Hosanagar, Ramayya Krishnan, Karen Clay

Citations: 132 • 2004

A silver lining in the COVID-19 cloud: examining customers’ value perceptions, willingness to use and pay more for robotic restaurants

Stephanie Hui‐Wen Chuah, Eugene Cheng‐Xi Aw, Cheng-Feng Cheng

Citations: 124 • 2021

Multi-objective migrating bird optimization algorithm for cost-oriented assembly line balancing problem with collaborative robots

Zixiang Li, Mukund Nilakantan Janardhanan, Qiuhua Tang

Citations: 82 • 2021

Purchasing high-cost medical devices and equipment in hospitals: a systematic review

Saba Hinrichs, Bor Ditewig, Harriet Boulding, Anastasia Chalkidou, Jamie Erskine, Farhad Shokraneh

Citations: 62 • 2022

Robotic Process Automation: An Overview and Comparison to Other Technology in Industry 4.0

Bernhard Axmann, Harmoko Harmoko

Citations: 61 • 2020

Scheduling Parts in a Combined Production-transportation Work Cell

Helman I. Stern, Gad Vitner

Citations: 58 • 1990

Can Androids Be Salespeople in the Real World?

Miki Watanabe, Kohei Ogawa, Hiroshi Ishiguro

Citations: 57 • 2015

Recommendation from robots in a real-world retail shop

Koji Kamei, Kazuhiko Shinozawa, Tetsushi Ikeda, Akira Utsumi, Takahiro Miyashita, Norihiro Hagita

Citations: 52 • 2010

Cost-oriented robotic assembly line balancing problem with setup times: multi-objective algorithms

Zixiang Li, Mukund Nilakantan Janardhanan, S. G. Ponnambalam

Citations: 46 • 2020

Customization and Returns

Gökçe Esenduran, Paolo Letizia, Антон Овчінніков

Citations: 41 • 2022

A da Vinci robot system can make sense for a mature laparoscopic prostatectomy program.

Peter L. Steinberg, Paul A. Merguerian, William Bihrle, John A. Heaney, John D. Seigne

Citations: 39 • 2008

A free lunch with robots – can a basic income stabilise the digital economy?

Ville-Veikko Pulkka

Citations: 37 • 2017

Factors Influencing Sustainable Purchasing Behaviour of Remanufactured Robotic Lawn Mowers

Daan Kabel, Mattias Elg, Erik Sundin

Citations: 32 • 2021

Implementing Industry 4.0 technologies: Future roles in purchasing and supply management

Vincent Delke, Holger Schiele, Wolfgang Buchholz, Stephen Kelly

Citations: 31 • 2023

Research on Cost Management Optimization of Financial Sharing Center Based on RPA

Yu Lian Qiu, Guo Fang Xiao

Citations: 30 • 2020

The Cross-cultural Acceptance of Tutoring Robots with Augmented Reality Services.

Jeonghye Han, Eun-Ja Hyun, MiRyang Kim, Hye-Kyung Cho, Takayuki Kanda, Tatsuya Nomura

Citations: 24 • 2009

Analysis and applicability of artificial intelligence technologies in the field of RPA software robots for automating business processes

Fedor Kanakov, Igor Prokhorov

Citations: 24 • 2022

The impact of automation and optimization on customer experience: a consumer perspective

Sorin Gavrila Gavrila, Cristina Blanco González‐Tejero, José Andrés Gómez Gandía, Antonio de Lucas Ancillo

Citations: 19 • 2023