Sofia Lopes

Papers

Total Citations

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About

Sofia Lopes is an emerging researcher whose work sits at the intersection of hospitality management, robotics, and artificial intelligence. Her scholarship focuses particularly on how the next generation of tourism and hospitality professionals perceives and anticipates the integration of advanced technologies into their future workplaces — a timely and increasingly critical area of inquiry as automation reshapes service industries worldwide. Her most cited work, "Robots in Tourism and Hospitality: The Perception of Future Professionals" (2023, 15 citations), investigates undergraduate and master's students' attitudes toward robotic presence in hospitality settings, offering valuable insight into the workforce readiness and mindset shaping tomorrow's industry. This was complemented by her 2022 study, "Robot Coworkers: The Vision of Future Hoteliers" (10 citations), which employed open-ended qualitative approaches to explore how aspiring hoteliers envision artificial intelligence within their future organizations. Together, these contributions have garnered 25 citations, establishing Lopes as a thoughtful voice in hospitality education research. Her methodological focus on student populations is particularly distinctive, bridging academic inquiry with practical implications for curriculum development, industry training, and the human side of technological transformation in tourism.