Shaojun Kong

The University of Sydney

Papers

2

Total Citations

271

H-Index

2

About

No biography available yet.

Research Focus

Computer science2 · 271 citations
Business2 · 271 citations
Artificial intelligence2 · 271 citations
Marketing2 · 271 citations
Tourism2 · 271 citations
Service (business)2 · 271 citations
Robot2 · 271 citations
Psychology2 · 271 citations
Uncanny valley1 · 235 citations
Chatbot1 · 235 citations
Customer advocacy1 · 235 citations
Customer intelligence1 · 235 citations

Key Achievements

2
H-Index
2
Papers
271
Total Citations
136
Avg Citations/Paper
🏆 Most Cited Paper
Customer-robot interactions: Understanding customer experience with service robots
235 citations · 2021
📈 Most Prolific Year: 2021 (1 Papers)
🤝 Key Collaborators: 5
🏛 Institutions: The University of Sydney

Top Papers

  1. 1
    Customer-robot interactions: Understanding customer experience with service robots
    235 citations · 2021
  2. 2
    Tourist acceptance of robot chefs in gastronomy experiences: A behavioural reasoning perspective
    36 citations · 2023

Key Collaborators

DHDan Huang2 shared papersJHJia-Hui Huang2 shared papersZLZhiyong Li1 shared papersXJXin Jin1 shared papersQCQiurong Chen1 shared papers
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