Shah Jahan Miah

University of Newcastle Australia

Papers

3

Total Citations

77

H-Index

3

About

Shah Jahan Miah is an emerging researcher whose work sits at the dynamic intersection of human-robot interaction, technology acceptance, and organizational behavior. His scholarship has rapidly gained recognition for tackling one of the most pressing questions in contemporary service and workplace environments: how do individuals and organizations embrace social robots? Miah's most influential contribution, "Customer acceptance of frontline social robots," has accumulated 36 citations since its 2023 publication, establishing him as a notable voice in understanding the psychological and behavioral boundaries that shape human-robot relationships. His complementary investigation into the privacy-personalization paradox — garnering 26 citations — demonstrates a sophisticated theoretical lens, applying paradox theory to illuminate the tensions employees navigate when interacting with intelligent robotic systems. More recently, his exploration of social robots within rural revitalization contexts reflects a broadening ambition to connect technological adoption with broader socioeconomic and legitimacy frameworks. What distinguishes Miah's body of work is its consistent commitment to real-world applicability — bridging organizational theory with emerging technology deployment. For students and researchers studying digital transformation, service robotics, or technology ethics, his rapidly cited contributions offer both conceptual depth and practical relevance.

Research Focus

Key Achievements

3
H-Index
3
Papers
77
Total Citations
26
Avg Citations/Paper
🏆 Most Cited Paper
Customer acceptance of frontline social robots—Human-robot interaction as boundary condition
36 citations · 2023
📈 Most Prolific Year: 2023 (2 Papers)
🤝 Key Collaborators: 11
🏛 Institutions: University of Newcastle Australia

Top Papers

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Key Collaborators

Contact & Links

Available for collaboration
Content generated · 16 days ago