Jian Ming Luo

City University of Macau, Macau University of Science and Technology

Papers

2

Total Citations

159

H-Index

2

About

No biography available yet.

Research Focus

Computer science2 · 159 citations
Artificial intelligence1 · 135 citations
Tourism1 · 135 citations
Business1 · 135 citations
Customer service1 · 135 citations
Geography1 · 135 citations
Hospitality1 · 135 citations
Hospitality industry1 · 135 citations
Marketing1 · 135 citations
Sentiment analysis1 · 135 citations
Service (business)1 · 135 citations
Advertising1 · 135 citations

Key Achievements

2
H-Index
2
Papers
159
Total Citations
80
Avg Citations/Paper
🏆 Most Cited Paper
Understanding service attributes of robot hotels: A sentiment analysis of customer online reviews
135 citations · 2021
📈 Most Prolific Year: 2021 (1 Papers)
🤝 Key Collaborators: 7
🏛 Institutions: City University of Macau, Macau University of Science and Technology

Top Papers

  1. 1
    Understanding service attributes of robot hotels: A sentiment analysis of customer online reviews
    135 citations · 2021
  2. 2
    Examining the influence of AI event strength on employee performance outcomes: Roles of AI rumination, AI-supported autonomy, and felt obligation for constructive change
    24 citations · 2025

Key Collaborators

TCTzung Cheng T.C. Huan1 shared papersWYWai Yie Leong1 shared papersHQHuy Quan Vu1 shared papersGLGang Li1 shared papersDXDaisy X.F. Fan1 shared papersJBJing Bai1 shared papersRLRob Law1 shared papers
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