Bhuva Narayan

Papers

Total Citations

114

H-Index

About

Dr. Bhuva Narayan is a leading researcher at the intersection of information science, artificial intelligence, and healthcare. Her work primarily explores how AI-driven conversational agents and robotic systems can transform information access and service delivery, particularly within library and information professions and chronic disease management. Her most impactful contribution, a 2022 systematic review on healthcare conversational agents for chronic conditions (97 citations), critically examines the communication technologies, evaluation metrics, and AI methods underpinning these tools, providing a foundational roadmap for future research and development. This work highlights her expertise in synthesizing complex, interdisciplinary fields to guide practical innovation. Additionally, her research on artificial intelligence and robots for library and information professionals (17 citations) addresses the ethical and operational challenges of integrating automation into information services. Dr. Narayan’s scholarship is distinguished by its forward-looking, user-centered approach, bridging theoretical frameworks with real-world applications to ensure that emerging technologies serve human needs effectively and equitably.