Ahlam Alnefaie

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About

Ahlam Alnefaie is a researcher at the forefront of healthcare artificial intelligence, with a primary focus on the design, evaluation, and implementation of conversational agents for managing chronic conditions. Her most impactful work, a systematic review published in 2022, has garnered 97 citations, establishing her as a key voice in this rapidly evolving field. In this seminal paper, Alnefaie meticulously examined the landscape of healthcare conversational agents, categorizing them by their underlying communication technologies, evaluation metrics, and AI methodologies. By conducting a rigorous systematic search across major databases including PubMed Medline, EMBASE, and Web of Science, she provided a comprehensive framework that has become essential reading for researchers and developers. Her contributions are particularly notable for bridging the gap between technical AI development and practical clinical application, offering critical insights into how these digital tools can be effectively deployed for chronic disease management. Alnefaie's work not only highlights the transformative potential of AI in patient care but also identifies key evaluation measures that are vital for ensuring these technologies are both safe and effective.