Indra Mckie

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About

Indra Mckie is a leading researcher at the intersection of artificial intelligence and chronic disease management, with a primary focus on healthcare conversational agents. Her most-cited work, a 2022 systematic review with 97 citations, provides a comprehensive analysis of AI-driven conversational agents designed to support patients with chronic conditions. In this seminal paper, Mckie meticulously examines the underlying communication technologies, evaluation metrics, and artificial intelligence methods employed by these digital health tools, drawing from a systematic search across major databases including PubMed, EMBASE, and Web of Science. Her contribution is particularly significant for establishing a foundational taxonomy of how these agents function and are assessed, offering critical insights for developers and clinicians alike. By synthesizing evidence on the effectiveness and limitations of these technologies, Mckie has helped shape the future of patient-centered digital interventions. Her work not only highlights the potential of AI to improve self-management and adherence in chronic care but also identifies key gaps in evaluation standards, making her a pivotal voice in the ongoing evolution of intelligent health systems.