Alexis Papathanassis

Papers

Total Citations

156

H-Index

About

Dr. Alexis Papathanassis is a leading scholar in cruise tourism and digital transformation, whose work bridges the gap between emerging technologies and the travel experience. His research centers on the diffusion of smart technologies, robotics, and service automation within the tourism ecosystem, with a particular emphasis on the cruise industry. In his highly cited 2022 paper, “Smart cruising: smart technology applications and their diffusion in cruise tourism” (79 citations), he synthesizes key digital innovation themes into a “Smart Cruise Ecosystem” framework, offering a systemic view of how technology reshapes the sector. Earlier, his 2017 work “R-Tourism: Introducing the Potential Impact of Robotics and Service Automation in Tourism” (77 citations) pioneered the discussion of robotics and artificial intelligence in tourism, anticipating their tipping points and questioning their implications for the holiday experience. With a career marked by forward-looking contributions, Papathanassis has become a go-to voice for understanding how automation and digitalization are redefining the tourism landscape. His work not only charts technological trends but also critically examines their societal and experiential consequences, making him an essential reference for students and researchers exploring the future of travel.