Papers
16
Total Citations
928
H-Index
14
About
No biography available yet.
Research Focus
Computer science16 · 928 citations
Engineering14 · 892 citations
Automation14 · 892 citations
Process (computing)11 · 758 citations
Process management11 · 723 citations
Business13 · 711 citations
Service (business)8 · 540 citations
Knowledge management7 · 455 citations
Marketing8 · 450 citations
Mechanical engineering6 · 415 citations
Engineering management6 · 399 citations
Software engineering5 · 382 citations
Key Achievements
14
H-Index
16
Papers
928
Total Citations
58
Avg Citations/Paper
🏆 Most Cited Paper
Robotic Process Automation: Strategic Transformation Lever for Global Business Services?
163 citations · 2017
📈 Most Prolific Year: 2015 (5 Papers)
🤝 Key Collaborators: 6
🏛 Institutions: University of Missouri–St. Louis, London School of Economics and Political Science, University of Arkansas at Fayetteville, Walsh University
Top Papers
- 1
- 2The IT function and robotic process automation127 citations · 2015
- 3Service automation robots and the future of work124 citations · 2016
- 4A New Approach to Automating Services120 citations · 2018
- 5Robotic Process Automation at Telefónica O2.67 citations · 2015
- 6Robotic process automation at Xchanging54 citations · 2015
- 7Robotic process and cognitive automation: the next phase54 citations · 2018
- 8
- 9Robotic process automation and risk mitigation: the definitive guide39 citations · 2017
- 10Robotizing global financial shared services at Royal DSM33 citations · 2017
Key Collaborators
Not generated yet