Hisae Koyama

Papers

Total Citations

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About

Hisae Koyama is a researcher in human-robot interaction and intelligent information systems, with a focus on developing companion robots for service-oriented environments. Her most-cited work introduces the "Concierge robot," a smart device-interlocked robot partner designed to enhance sightseeing experiences by recommending restaurants, shops, and attractions to hotel visitors. This system integrates a four-wheeled robot base with a smart device, enabling intuitive, real-time information support. With 9 citations, this paper highlights her contribution to creating accessible, interactive robotic guides that bridge digital and physical assistance. Koyama’s research advances the field of service robotics by emphasizing user-friendly, context-aware support systems, particularly in tourism and hospitality. Her work demonstrates how robot partners can serve as effective information intermediaries, improving visitor engagement and decision-making. Through her innovative integration of mobile technology and robotics, Koyama contributes to the broader goal of making smart devices and robots collaborative tools for everyday assistance, paving the way for more adaptive and personalized human-robot interaction in public spaces.