Human-Robot Interaction on Elderly Companion Robot Development Using Dual Intent Entity Transformer

Abstract

The growing elderly population and the increasing demand for nursing home care have led to a need to improve the quality of life for residents. A popular solution is developing a companion robot to assist residents with various tasks and provide human-like interaction. In this paper, we present the prototype of a companion robot currently website-based, equipped with a Dual Intent Entity Transformer to understand what the user wants. The results of the study show the prototype is capable of classifying user messages according to their appropriate intent with precision, recall, F-score, and accuracy on average 91 %, 91 %, 90%, and 87% respectively using privately owned dataset. Future works such as expanding the robot's insight and tuning the model would improve the service provided by the companion robot.