Anticipation and Proactivity. Unraveling Both Concepts in Human-Robot Interaction through a Handover Example

Abstract

While robots have advanced in understanding their environments, collaborative tasks demand a deeper comprehension of human intentions to mitigate uncertainty. Anticipatory and proactive behaviours are pivotal in enhancing Human-Robot Interactions (HRI), yet literature often conflates these terms. This study elucidates the distinction between anticipation and proactivity, offering clear definitions and exemplifying their implications through a handover scenario. Through a user study with 24 volunteers performing a total of 72 experiments, we have found that humans are able to distinguish both behaviours and that there is a statistically significant increase in the anthropomorphism of the robot when it behaves proactively. Additionally, both anticipation and proactivity show statistically significant increases in multiple aspects of effective HRI (fluency, comfort, performance, etc.). However, no clear preference for either has been detected.