Derivation and Analysis of Home Robot Care Services

Abstract

As the demand for home robot increases to have a convenient and relaxed life at home, enterprises are developing home robots competitively. The home robots that are currently in the market provide various services such as offering daily life information, monitoring, or communications. Especially with the increase in the number of single households and the aging population, the consumer's needs have been also changing to spotlight the care services that look after the user. So, this research was to verify what kinds of home robot services that the users prefer. In order to do so, the home robot care services were classified as into four services, which are baby care, pet care, silver care and home care, and their detailed functions were organized. Also, a survey was conducted to investigate the preferences for the home robot care services. For in-depth analysis, the care services and functions were analyzed by each user type. This research is significant because the user's cognition on the home robot care services has been systematically examined which can be used as a foundation for the enterprises to develop the home robot care services.