A Literature Review on Safety Perception and Trust during Human–Robot Interaction with Autonomous Mobile Robots That Apply to Industrial Environments

Abstract

Occupational ApplicationsAutonomous mobile robots are used in manufacturing and warehousing industries, to transport material across the facility and deliver parts to work cells. Human workers might encounter or interact with these robots in aisle ways or at their workstation. It is important to consider factors that impact worker safety and trust when implementing autonomous mobile robots in the workplace. This paper reviews prior research that aims to improve the safety of human-robot interaction with autonomous mobile robots and identifies needs for future research. Researchers used a variety of questionnaires and behavioral assessment methods to measure perceived safety. Factors such as robot appearance, approach speed, and approach direction, significantly affect perceived safety. Additionally, projection of signals on the floor, turn signals, and haptic communication devices, can improve the predictability and overall safety of robot navigation.