What Does It Mean to Empathise with a Robot?

Abstract

Abstract Given that empathy allows people to form and maintain satisfying social relationships with other subjects, it is no surprise that this is one of the most studied phenomena in the area of human–robot interaction (HRI). But the fact that the term ‘empathy’ has strong social connotations raises a question: can it be applied to robots? Can we actually use social terms and explanations in relation to these inanimate machines? In this article, I analyse the range of uses of the term empathy in the field of HRI studies and social robotics, and consider the substantial, functional and relational positions on this issue. I focus on the relational (cooperational) perspective presented by Luisa Damiano and Paul Dumouchel, who interpret emotions (together with empathy) as being the result of affective coordination. I also reflect on the criteria that should be used to determine when, in such relations, we are dealing with actual empathy.