Public service

Artificial intelligence and public sector human resource management in South Africa: Opportunities, challenges and prospects

Alouis Chilunjika, Kudakwashe Intauno, Sharon R.T. Chilunjika

引用数: 67 • 2022

Public service systems and emerging systemic governance challenges

Petri Virtanen, Jari Kaivo‐oja

引用数: 35 • 2015

Ethics of robotized public services: The role of robot design and its actions

Jürgen Willems, Lisa Schmidthuber, Dominik Vogel, Falk Ebinger, Dieter Vanderelst

引用数: 33 • 2022

Digital dilemmas: Values, ethics and information technology

Kenneth Kernaghan

引用数: 29 • 2014

Personas and Emotional Design for Public Service Robots: A Case Study with Autonomous Vehicles in Public Transportation

Penny Kong, Henriette Cornet, Fritz Frenkler

引用数: 28 • 2018

An empirical investigation of users' switching intention to public service robots: From the perspective of PPM framework

Tao Chen, Siqi Li, Zhongping Zeng, Zhehao Liang, Yuxi Chen, Wenshan Guo

引用数: 23 • 2024

Robots conquering local government services: A case study of eldercare in Denmark

Jeppe Agger Nielsen, Kim Normann Andersen, Anne Sigh

引用数: 21 • 2016

Inferring user intent to interact with a public service robot using bimodal information analysis

Kang Li, Shiying Sun, Xiaoguang Zhao, Jinting Wu, Min Keng Tan

引用数: 12 • 2019

A Big-Data Analysis of Public Perceptions of Service Robots Amid Covid-19

Yaozhi Zhang

引用数: 11 • 2021

The Ethical Dimensions of Public Opinion on Smart Robots

Mika Westerlund

引用数: 11 • 2020

Unintended consequences of humanoid service robots: A case study of public service organizations

Yazhu Maggie Wang, Sabine Matook, Alan R. Dennis

引用数: 10 • 2024

Lost in the diffusion chasm: Lessons learned from a failed robot project in the public sector

Jon Aaen, Jeppe Agger Nielsen

引用数: 9 • 2021

Conceptualizing Possibilities of Artificial Intelligence in Furtherance of the Banking Sector: An Effective Tool for Improving Customer Relationship, Customer Service and Public Relations

Roheed, Nairah Shabir, Monisa Qadri

引用数: 9 • 2020

The Robot DustCart

Pericle Salvini, Giancarlo Teti, Enza Spadoni, Cecilia Laschi, Barbara Mazzolai, Paolo Dario

引用数: 6 • 2011

Can trust in government help to enhance Indonesian citizens' involvement in Al-based public service?

Rahman Mulyawan

引用数: 5 • 2024

TRANSFORMASI DIGITAL PEMERINTAH DAERAH DI ERA SOCIETY 5.0: STUDI KASUS DI PROVINSI JAWA BARAT

Endang Try Setyasih

引用数: 5 • 2022

Ironies of Public Service Automation – Bainbridge Revisited

Ida Lindgren

引用数: 4 • 2023

Robots and Virtual Agents in Frontline Public Service

Stephen Jeffares

引用数: 3 • 2020

Introduction: The Virtual World of the Public Servant

Gemma Carey, Adam Wellstead

引用数: 2 • 2021

User Preference for the Personification of Public Service Robot

Ban-Seok Kim, Seung-In Kim

引用数: 2 • 2020