Vibha Singh

Papers

Total Citations

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About

Dr. Vibha Singh is a pioneering researcher at the intersection of artificial intelligence and consumer behavior, with a particular focus on transforming the hospitality and restaurant industries. Her most influential work, "Artificial Intelligence Revolutionizing The Restaurant Industry - Analyzing Customer Experience Through Data Mining and Thematic Content Analysis" (2023), has garnered 16 citations and stands as a landmark study in applied AI. In this research, Singh demonstrates how machine learning algorithms and data mining techniques can decode complex customer preferences, enabling restaurants to craft hyper-personalized menus and optimize operational efficiency. Her major contribution lies in bridging the gap between raw customer data and actionable business insights, showing that AI can simultaneously boost productivity and enhance satisfaction by analyzing patterns in dining behavior. Singh’s work is notable for its dual methodological approach—combining quantitative data mining with qualitative thematic analysis—offering a comprehensive framework for understanding the modern dining experience. By proving that AI can streamline everything from inventory management to tailored recommendations, she has positioned herself as a key voice in the digital transformation of service industries. Her research continues to inspire both academics and industry professionals seeking to leverage technology for improved customer engagement.