Valentina Pitardi
Papers
9
Total Citations
378
H-Index
7
About
No biography available yet.
Research Focus
Service (business)8 · 318 citations
Marketing7 · 316 citations
Business7 · 316 citations
Psychology3 · 313 citations
Social psychology2 · 260 citations
Service delivery framework5 · 255 citations
Service design3 · 245 citations
Agency (philosophy)2 · 209 citations
Sociology2 · 209 citations
Context (archaeology)2 · 202 citations
Embarrassment1 · 200 citations
Computer science7 · 176 citations
Key Achievements
7
H-Index
9
Papers
378
Total Citations
42
Avg Citations/Paper
🏆 Most Cited Paper
Service robots, agency and embarrassing service encounters
200 citations · 2021
📈 Most Prolific Year: 2021 (2 Papers)
🤝 Key Collaborators: 10
🏛 Institutions: University of Portsmouth, University of Surrey
Top Papers
- 1Service robots, agency and embarrassing service encounters200 citations · 2021
- 2
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- 5Service Robots, Agency, and Embarrassing Service Encounters9 citations · 2021
- 6Service robots and their implications for service delivery8 citations · 2024
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Key Collaborators
WHWerner H. Kunz6 shared papersSPStefanie Paluch6 shared papersJWJochen Wirtz5 shared papersJWJochen Wirtz1 shared papersNHNima Heirati1 shared papersCJChanaka Jayawardhena1 shared papersVYVignesh Yoganathan1 shared papersVOVictoria‐Sophie Osburg1 shared papersJWJochen Wirtz1 shared papersBBBoris Bartikowski1 shared papers
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