Sheue‐Ling Hwang

Papers

Total Citations

H-Index

About

Sheue-Ling Hwang is a pioneering figure in human factors engineering and human–computer interaction, with a career-long focus on optimizing human performance within complex automated systems. Her foundational work, particularly the highly influential 1984 paper "Human Supervisory Performance in Flexible Manufacturing Systems," established her as a key voice in the study of supervisory control. In this seminal research, Hwang systematically explored the critical challenge of task allocation between human supervisors and computers in Flexible Manufacturing Systems (FMS), which integrate humans, robots, and computerized machinery. Her contributions provided early, rigorous frameworks for determining both the optimal number of machines a single operator can oversee and the most effective division of labor to enhance overall system safety and efficiency. With over 7 citations on this single paper alone, her insights have shaped subsequent research in automation, cognitive ergonomics, and human–robot interaction. Hwang’s work remains essential reading for students and researchers seeking to understand the foundational principles of designing human-centered automation, demonstrating a lasting impact on how we balance human skill with machine capability in modern manufacturing and beyond.