Sanjit Kumar Roy
Papers
3
Total Citations
59
H-Index
3
About
No biography available yet.
Research Focus
Marketing3 · 59 citations
Service quality3 · 59 citations
Business3 · 59 citations
Service (business)3 · 59 citations
Equity theory1 · 45 citations
Customer retention1 · 45 citations
Customer equity1 · 45 citations
Economics1 · 45 citations
Brand equity1 · 45 citations
Equity (law)1 · 45 citations
Microeconomics1 · 45 citations
Service provider1 · 45 citations
Key Achievements
3
H-Index
3
Papers
59
Total Citations
20
Avg Citations/Paper
🏆 Most Cited Paper
Customer experience quality with social robots: Does trust matter?
45 citations · 2023
📈 Most Prolific Year: 2023 (3 Papers)
🤝 Key Collaborators: 7
🏛 Institutions: Edith Cowan University
Top Papers
- 1Customer experience quality with social robots: Does trust matter?45 citations · 2023
- 2
- 3
Key Collaborators
Not generated yet