Rui Mota

Papers

Total Citations

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About

Rui Mota is an emerging researcher focused on the intersection of operational efficiency and technological innovation, with a particular emphasis on the automation of administrative and training processes within corporate environments. His most cited work, "Robotization of Training Enrolment Process in a Continuous Improvement Department of a Retail Company" (2023), addresses a critical bottleneck in workforce development: the manual, time-consuming enrollment procedures that hinder continuous improvement initiatives. By applying robotic process automation (RPA) to streamline this workflow, Mota demonstrates how retail organizations can reduce administrative overhead, minimize errors, and accelerate employee upskilling. While his citation count is still growing—with this paper garnering 2 citations to date—his contribution is notable for its practical, industry-focused approach. Mota’s research speaks directly to the challenges faced by companies seeking to scale their training programs without proportional increases in human resources. His work offers a replicable model for integrating automation into human resources and operational excellence, positioning him as a promising voice in the fields of business process management, workforce automation, and retail operations. As organizations increasingly prioritize agility and digital transformation, Mota’s findings provide actionable insights for both practitioners and scholars.