Markus Blut

Durham University

Papers

6

Total Citations

1,126

H-Index

5

About

No biography available yet.

Research Focus

Business6 · 1,126 citations
Marketing4 · 1,077 citations
Computer science3 · 1,059 citations
Psychology3 · 1,057 citations
Service (business)3 · 1,057 citations
Artificial intelligence2 · 1,039 citations
Robot2 · 1,039 citations
Knowledge management2 · 1,039 citations
Moderation1 · 1,033 citations
Cognitive psychology1 · 1,033 citations
Feeling1 · 1,033 citations
Applied psychology1 · 1,033 citations

Key Achievements

5
H-Index
6
Papers
1,126
Total Citations
188
Avg Citations/Paper
🏆 Most Cited Paper
Understanding anthropomorphism in service provision: a meta-analysis of physical robots, chatbots, and other AI
1,033 citations · 2021
📈 Most Prolific Year: 2024 (2 Papers)
🤝 Key Collaborators: 13
🏛 Institutions: Durham University

Top Papers

  1. 1
    Understanding anthropomorphism in service provision: a meta-analysis of physical robots, chatbots, and other AI
    1,033 citations · 2021
  2. 2
    Ethical compass: The need for Corporate Digital Responsibility in the use of Artificial Intelligence in financial services
    47 citations · 2024
  3. 3
    Digital Disruption in Retailing and Beyond
    20 citations · 2020
  4. 4
    Enhancing corporate brands through service robots: The impact of anthropomorphic design metaphors on corporate brand perceptions
    18 citations · 2024
  5. 5
    Innovative Technologies in Branded-Service Encounters: How Robot Characteristics Affect Brand Trust and Experience
    6 citations · 2018
  6. 6
    Ethical Compass: The Need for Corporate Digital Responsibility in the Use of Artificial Intelligence in Financial Services
    2 citations · 2023

Key Collaborators

CBChristian Brock4 shared papersNVNancy V. Wünderlich4 shared papersZTZsófia Tóth2 shared papersBBBoris Bartikowski1 shared papersTBTim Baines1 shared papersPNParikshit Naik1 shared papersCWCheng Wang1 shared papersTRThomas Rudolph1 shared papersCSCharles Spence1 shared papersCVCarlos Velasco1 shared papersKKKristina Kleinlercher1 shared papersOPOlivia Petit1 shared papersHEHeiner Evanschitzky1 shared papers
Not generated yet