Dimitra Skandali

National and Kapodistrian University of Athens

Papers

Total Citations

H-Index

About

Dimitra Skandali is a rising scholar at the intersection of artificial intelligence, consumer psychology, and tourism innovation. Her research focuses on understanding how tourists interact with and adopt AI-driven services, particularly in the hospitality and travel sectors. In her most-cited work, “Consumer Behaviour Analysis for AI Services in the Tourism Industry” (2024), Skandali investigates the key determinants—such as trust, perceived value, and usability—that influence travelers’ willingness to purchase and engage with AI tourism applications. This study provides actionable insights for developers and marketers aiming to enhance user experience and adoption rates. Although early in her career, with 5 citations already on this foundational paper, Skandali’s work addresses a critical gap in the literature as AI and robotics become increasingly embedded in tourism. Her research is especially valuable for students and practitioners seeking to bridge behavioral theory with emerging technology, offering a clear roadmap for designing consumer-centric AI solutions that genuinely resonate with modern travelers.