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About

Charlotte Jewell is a human-robot interaction (HRI) researcher whose work spans industrial robotics, social robotics, and assistive technologies. She is perhaps best known for her pioneering investigation into collaborative robots (cobots) in manufacturing settings, most notably her highly cited 2018 study "Working with Walt," which garnered 104 citations and offered rare, detailed insight into how a cobot was developed and deployed on a real automotive assembly line. This work highlighted the complementary strengths of humans and robots working in tandem on tasks resistant to full automation. Jewell has also made significant contributions to understanding human attitudes toward robotics in the workplace. Her 2017 study on factory workers' perceptions of industrial and collaborative robots (48 citations) helped establish user-centered design principles for cobot integration. Beyond manufacturing, her research extends to assistive and social robotics, exploring how context-aware robots can personalize interventions in daily living environments. A recurring theme in her later work is robot personality, particularly examining whether introverted or extroverted behavioral profiles better resonate with different users, including children. Her methodological contributions, including the use of pairwise robot comparison and ethnographic evaluation in HRI contexts, further demonstrate her commitment to rigorous, human-centered research.