Mardin Artuklu University

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Research Focus

Key Achievements

Top Papers

1. 1
   Hotel managers’ perceptions towards the use of robots: a mixed-methods approach

   217 citations · 2020
2. 2
   Service robots as a tool for physical distancing in tourism

   203 citations · 2020
3. 3
   A conceptual framework of the service delivery system design for hospitality firms in the (post-)viral world: The role of service robots

   151 citations · 2020
4. 4
   Understanding the robotic restaurant experience: a multiple case study

   79 citations · 2020
5. 5
   Robots as restaurant employees - A double-barrelled detective story

   79 citations · 2021
6. 6
   Understanding travellers’ reactions to robotic services: a multiple case study approach of robotic hotels

   68 citations · 2020
7. 7
   Humans and/or robots? Tourists’ preferences towards the humans–robots mix in the service delivery system

   45 citations · 2022
8. 8
   Does the ARCS motivational model affect students’ achievement and motivation? A meta‐analysis

   43 citations · 2020
9. 9
   Service robots and perceived discrimination in tourism and hospitality

   42 citations · 2022
10. 10
    Robots and emotional intelligence: A thematic analysis

    37 citations · 2024

Faculty & Researchers

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