Patita Paban Mohanty
Papers
1
Total Citations
6
H-Index
1
About
Dr. Patita Paban Mohanty is a leading voice in hospitality management and service innovation, with a sharp focus on the transformative impacts of crises on consumer behavior and industry operations. His most-cited work, “Contactless Service in Postcovid-19: An Insight from the Hospitality Industry” (2023, 6 citations), offers a timely and critical analysis of how the COVID-19 pandemic has forced a paradigm shift toward contactless technologies, reshaping guest experiences and operational protocols. Dr. Mohanty’s research illuminates the intersection of crisis management, technology adoption, and service resilience, providing actionable insights for practitioners navigating post-pandemic uncertainty. Beyond this landmark study, his broader contributions explore sustainable tourism, digital transformation in hospitality, and strategic responses to global disruptions. With a growing citation footprint, Dr. Mohanty is recognized for bridging academic rigor with real-world relevance, making his work essential reading for students and researchers interested in the future of hospitality in an era of rapid change. His scholarship not only documents a pivotal moment in the industry but also charts a forward-looking path for innovation and recovery.
Research Focus
Key Achievements
Top Papers
- 1