Mamta Mahajan
Papers
1
Total Citations
4
H-Index
1
About
Mamta Mahajan’s research lies at the intersection of human-computer interaction and intelligent systems design, with a particular focus on enhancing everyday service experiences through technology. Her most cited work, a 2015 review on the “Design of Intelligent Restaurant with a Touch Screen Based Menu Ordering System,” explores how digital multi-touch interfaces can replace traditional waiter-based ordering, offering restaurants unprecedented flexibility in menu promotion and customer engagement. This paper, with 4 citations, serves as a foundational reference for researchers and developers working on automation in the hospitality sector. Mahajan’s contributions highlight the practical integration of touch-screen technology into service environments, paving the way for more efficient, contactless dining experiences. Her work is especially relevant in an era where digital transformation is reshaping customer-facing industries. By identifying key design principles for intelligent restaurant systems, she has helped bridge the gap between conceptual innovation and real-world application. For students and researchers interested in smart service systems, user interface design, or the Internet of Things in hospitality, Mamta Mahajan’s research offers a clear, application-driven perspective on how technology can streamline operations and improve user satisfaction.
Research Focus
Key Achievements
Top Papers
- 1