Anita Kumari Singh

Papers

Total Citations

H-Index

About

Anita Kumari Singh is an emerging researcher specializing in the intersection of technology, artificial intelligence, and the hospitality industry. Her work focuses on understanding how cutting-edge innovations — including robotics, AI-embedded equipment, smart sensors, and chatbots — are reshaping the operational landscape of hotels and the broader hospitality sector. Singh's most notable contributions include a systematic literature review examining the integration of robotics and AI within the hotel industry, which has garnered 10 citations since its publication in 2022, alongside a comprehensive bibliometric analysis exploring AI and robotics adoption across the hospitality sector, accumulating 7 citations. Together, these works offer both a conceptual foundation and a data-driven mapping of research trends, making them valuable reference points for scholars and practitioners alike. What distinguishes Singh's scholarship is her dual methodological approach — combining qualitative synthesis with quantitative bibliometric techniques — to chart the evolution of technology adoption from conveyor restaurants and mechanical concierges to sophisticated AI-driven systems. Her research not only documents existing advancements but actively identifies future research directions, positioning her as a forward-thinking voice in hospitality technology studies. Students and researchers exploring AI's transformative role in service industries will find her work an essential starting point.